Privacy Policy
Last updated: April 2026
1. Data Controller
Danube Voyage FZCO ("we", "us"), registered in IFZA Dubai, UAE, is the data controller for personal data collected through this website and our services.
2. Information We Collect
We collect the following types of personal data:
- Contact information: Name, email address, phone number — provided when you submit a form or contact us via WhatsApp
- Travel preferences: Destination interests, travel dates, special requests — shared during consultation
- Technical data: IP address, browser type, device information — collected automatically via cookies and analytics
3. How We Use Your Data
Your personal data is used to:
- Respond to your inquiries and provide travel concierge services
- Coordinate with partner hotels, clinics, and service providers in Europe
- Send you relevant offers and updates (with your consent)
- Improve our website and services through analytics
4. Data Sharing
We do not sell your personal data. We may share your information with:
- European partner providers (hotels, clinics, transfer services) — only the minimum data necessary to deliver your requested services
- CRM systems (Bitrix24) — for internal service management
- Analytics providers (Google Analytics, Yandex Metrica) — anonymized usage data only
5. Data Retention
We retain your personal data for as long as necessary to provide services and comply with legal obligations. You may request deletion at any time by contacting us.
6. Your Rights
Under UAE data protection laws and EU GDPR (where applicable), you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant data protection authority
7. Cookies
This website uses cookies for analytics and functionality. By continuing to use this site, you consent to the use of cookies as described in this policy.
8. Contact
For privacy-related inquiries:
Email: info@danubevoyage.com
Phone: +971 55 137 8770
Company: Danube Voyage FZCO, IFZA Dubai, UAE